Cooperation Process & FAQs – Your Guide to Partnering with Tianyi Food
At Tianyi Food, we ensure a smooth and transparent collaboration from start to finish. Below, you’ll find our step-by-step Cooperation Process and answers to Frequently Asked Questions (FAQs) to help you navigate your OEM/ODM journey with confidence.
Cooperation Process
FAQs
- 1. What information do you need to provide a quotation? We require:Target product type (e.g., roasted almonds, spiced chickpeas)
Desired flavor, packaging, and certifications (FDA/HALAL/etc.)
Estimated order quantity (trial batch or full production) - 2. Are sample fees refundable?Yes, sample fees are deducted from your first bulk order payment. Custom formula development charges may apply.
- 3. How many sample revisions are included?We provide up to 3 free revisions (flavor/texture adjustments). Major recipe changes may incur additional costs.
- 4. What’s included in the test reports?Each sample batch report covers:
Aflatoxin (<2ppb)
Microbiological safety
Moisture (≤3%) and texture analysis - 5. Can you use our specified ingredients?Yes! We support:
Your supplied raw materials (pre-approved by our QC team)
Our pre-vetted suppliers (cost-optimized) - 6. What’s your minimum order quantity (MOQ)?Standard products: 500kg
Custom packaging: 1,000kg
Gift boxes: 300 sets - 7. How do you ensure quality during mass production?Real-time monitoring: Temperature/humidity sensors
QC checkpoints: Hourly sampling for critical parameters
Blockchain traceability: Scan batch QR codes for full data - 8. What logistics options do you offer?Air: 3–5 days (for samples/urgent orders)
Sea: 20–40 days (best for bulk, with moisture control)
EXW/FOB/DDP terms available - 9. How long does full production take?15–30 days after contract signing (depends on order volume).
*Expedited 10-day production may be available (surcharge applies).*